Privacy Policy

Last updated: August 2026

Family Food Truck Events ("we", "us", "our"), operated by New Image Group, respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and share your information.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, business name, and vehicle details when you register as a vendor. We may also collect information about how you interact with our website.

2. How We Use Your Information

We use your information to process vendor registrations, communicate about events and sign-up opportunities, send payment and compliance reminders, and provide important updates about our community events.

3. Text Messages (SMS)

With your explicit consent, we may send you automated text messages about event reminders, payment reminders, sign-up opportunities, and important updates. You may receive up to 4 messages per month. Message and data rates may apply depending on your mobile phone service plan. You can cancel at any time by replying STOP to the message. Reply HELP for help.

4. SMS Consent

Your consent to receive text messages is collected through a checkbox on our vendor registration form. The checkbox is not checked by default, meaning you must actively opt in to receive SMS messages. Your consent is not required to make a purchase or register.

5. SMS Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After opting out, you will no longer receive text messages from us. If you need help, reply HELP.

6. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who help us operate our platform (such as SMS providers and payment processors), subject to their own privacy policies.

7. Data Retention

We retain your information for as long as your account is active or as necessary to comply with legal obligations. You can request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at familyfoodtruckevents@gmail.com.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website.

11. Contact Us

If you have questions about this privacy policy, contact us at familyfoodtruckevents@gmail.com.